The benefits of the support app

Het platform voor
24/7 support.

The Support App can help your organization with the digitization of various processes. We can help you with customer service, setting up processes more efficiently, drawing up contracts and inspections, making payments transparent and much more! Curious what we can do for you? Please contact us for a free demo!

Experience the benefits yourself and request a demo!

Curious about the advantages of this software tool for your management issues? Please contact us for a demo of the Support App.

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Smart interactive FAQ

The FAQ will be developed in consultation with you. We look at what suits your company and fill the FAQ with relevant content. With this clever interactive FAQ your customer can search for and solve a question by means of videos, manuals and photos! This will reduce waiting times in your customer service department and save costs because you need less staff. This allows you to use your staff more efficiently and ensure even more satisfied customers. Because your customers no longer have to wait in a telephone queue.

Chat

With the Support App you can easily send your customers news messages. You can create these news items yourself with relevant content such as new products, faults, maintenance etc. With push notifications you can keep your customer up to date with the latest developments!
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Maintenance

With the Support App you can easily submit a repair request and you will see it clearly in the dashboard. You will get an overview of all repairs so you can see exactly what still needs to be done per organization and what costs and benefits are involved. Planning the repairs has never been easier.

A good overview of your income and expenses

All cashflows that affect your organization are clearly displayed in the dashboard. This can be viewed per location but also per customer.

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Support app cloud

Cloud/your own digital environment

All documents stored in the app are also automatically stored in the Cloud. Because of the secure cloud environment, the Support App provides a secure online workplace with lightning-fast access to your data, files and contracts, anytime, anywhere. It is even possible to personalize your own house style/identity. Your company logos, corporate identity and colors can be added effortlessly.

Payments

With the Support App you can also manage payments. It is also possible to send the payments by push notification. This way, digital direct debit mandates can be integrated into your Support application. Moreover, automatic reminders are sent when payments have not been made.

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Translate function

The Support App is available in all languages. This applies to the app but also to the dashboard which you as the administrator will mainly look at. The SITECH Construction Support App is available in 6 different languages SITECH Construction Support App beschikbaar 6 verschillende talen.

News feed

With the Support App you can easily send your customers news messages. You can create these news items yourself with relevant content such as new products, faults, maintenance etc. With push notifications you can keep your customer up to date with the latest developments!

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Inspection reports

Inspection reports can easily be drawn up and completed during the inspection round with the Support App. You can easily add photos with your smartphone, tablet or laptop. At the end of the inspection round, you can send the inspection report directly and digitally sign it. This way you save time and avoid lost documents, disagreements and a lot of paperwork.